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SERVICE AND SUPPORT


Service, support, calibration and repair from MBV headquarters. Even the best product needs the best service in order to always function optimally and reliably. As your partner in microbial air monitoring, our service team will accompany you throughout the entire product life cycle. Whether calibration, adjustment, application support or repair - high quality and your satisfaction are our top priority.

MAS-100 air samplers are robust and durable. Therefore, our service is designed to perfectly calibrate even older devices and to repair them if necessary. Thanks to our own ISO 17025 accredited calibration laboratory, you benefit from fast, compliant service processing with comprehensive auditable documentation for maximum safety. For customers and certified service organisations we also offer a wide range of training and education around our MAS-100 product range.

SERVICE DIRECTLY FROM MBV HEADQUARTERS

YOUR CON­TACT

MBV AG
Service Center
Industriestrasse 9
8712 Staefa
Switzerland

service@mbv.ch 
T +41 44 928 30 90







SERVICE FROM CERTIFIED SERVICE CENTERS

AT YOUR SERVICE WORLDWIDE

Certified service centers worldwide are also available to service your MAS-100 instruments. Contact us for more information.

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FROM EXPERTS FOR EXPERTS

Our team of experts is waiting for you. Every day we calibrate and repair high-precision measuring instruments from all over the world. If required, we also gladly provide technical support in Switzerland and neighbouring countries on-site at your premises and conduct service and calibration training. 

Do you have questions about our services or do you need quick and uncomplicated technical information about our MAS-100 instruments? Our service team is available to you at any time.

Calibration & Adjustment

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Maintenance & Repair

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IQ/OQ Service

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HOW TO SEND YOUR INSTRUMENT TO OUR SERVICE CENTER

For a safe and hassle-free shipment of your MAS-100 air sampler or digital anemometer to our service center, we have compiled all information and documents for you. Follow the step-by-step instructions and enjoy a quick and smooth process. 

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ACCREDITED AIR FLOW CALIBRATION

OWN CALIBRATION LABORATORY ACCREDITED ACCORDING TO ISO 17025

Air. Nothing else. This is obvious. But what is the exact air flow of your air sampler? 

Regular calibration is part of every quality management system. To be sure that your sampling is carried out with the correct air flow, your air sampler is calibrated with our high-precision digital anemometer. This we calibrate for correct and defined air volume flow in our ISO 17025 calibration laboratory accredited by the Swiss Accreditation Service SAS. Thereby it is ensured that each measurement is traceable to international standards. And you have the guarantee that your samples were collected in a compliant manner.

Entry SAS database

Accreditation certificate

FAQ - frequently asked questions

Find answers to your questions quickly and around the clock. We have compiled the answers to the most frequently asked questions for you.

To the FAQ »

SIL - Service information letter

Stay up to date. We have compiled all technical updates around our product range for you in our Service Information Letters. Find all our Service Information Letters at one link.

To the SIL »

MBV NEWSLET­TER

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